Verify Your winbd27 Account
Verification is how we protect your balance. Without it, a withdrawal request sits in a holding queue until identity is confirmed — so completing it early removes that wait entirely. The process asks for a government-issued photo ID and a selfie taken at the time of submission. We match the name on the ID against the name on your winbd27 account and
the mobile number tied to your bKash, Nagad or Rocket wallet. Documents are reviewed by our account team; you receive a status update through the Support Chat Bangladesh channel once the check is complete. Verified accounts also have higher withdrawal limits available on request.
- Submit a photo ID — Upload a clear image of your national ID card or passport — both sides if the ID carries information on the reverse.
- Take a live selfie — The verification screen prompts a selfie at submission time; this confirms the document belongs to the account holder.
- Name and number match — We check that your ID name matches your account name and that your wallet mobile number is registered to the same person.
- Confirmation via support — Our account team sends a status update through Support Chat Bangladesh once the review is done — usually within one business session.